Lifetime Workmanship Guarantee
At Creative QT, we are dedicated to providing your family with learning and organization-based toys, helping you spend less time managing stuff and more time making memories. We stand behind the quality of our products 100% and are proud to offer a Lifetime Workmanship Guarantee on all products. Creative QT products are designed to make your life easier, if they’re not working properly please let us know so that we can help!
Under normal use, Creative QT products should last through your children’s childhood. Our Lifetime Workmanship Guarantee covers against any defects in the manufacturing or delivery process. Please see the details below regarding warranty coverage for each product.
Stuff ‘n Sit Storage Bean Bags
Covered under Lifetime Workmanship Guarantee: Stitching malfunctions, zipper malfunctions, and/or issues with print quality (so long as proper washing instructions are followed).
Not Covered: Damage due to improper use (ie. roughhousing, over-stuffing, outdoor use, trying to use as a floatation device, child takes off to college and uses Stuff ‘n Sit as a dirty clothes hamper resulting in an unremovable odor), lost or missing Stuff ‘n Sit, stains, pet damage, kid dirt, marker drawings, spaghetti-o’s stashed for midnight snacking.
Baseplates (Peel ‘n Stick & Non-Adhesive)
Covered under Lifetime Workmanship Guarantee: Quality of adhesive - our Peel ‘n Stick baseplates are guaranteed to stay stuck, forever.
Not Covered: Damage due to improper use (ie. roughhousing, sticking them to siblings, using as a frisbee), damage to your walls, floors, or any other surfaces during the removal process (intended to be permanent one stuck to surface), user-error in cutting or placing baseplates, damage from the elements due to outdoor use.
Covered under Lifetime Workmanship Guarantee: Print quality and/or damage to sticks under light use.
Not Covered: Damage due to improper use (ie. bending, throwing, chewing, or making popsicles with sticks), sticks with undesirable chores randomly disappearing, misspellings on custom sticks, chores not completed to parents standards.
As parents of five, we live the daily struggle of ‘so much to do, so little time.’ The days are long, toys are strewn across the house, and someone always needs something. We want you to know that when YOU need something, we are here to take some of the weight off of your shoulders. If you’ve experienced any of the product defects mentioned above, please reach out to us as soon as possible and our team will be happy to assist you in filing a warranty claim.
Register your product today using the form below!
- Register product using the form below.
- If there is an issue with your product, email us at firstname.lastname@example.org with a description of the issue, including photos.
- Round up the family for a board game or movie night, our team will be in touch within 48 hours!